Home Forums General Discussion 2009 F800 – New Mirrors

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  • Anonymous
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    Post count: 286

    BMW finally have a solution for the poor mirrors on the F800ST. The mirrors have stalks that are far too short and all you see is your elbows. The plus side was at night you didn't see car headlights behind you.The new mirrors have longer stalks....  Brilliant!BMW have received ongoing complaints from riders about the inadequate mirrors on the F800 since mid 2006 with the usual response being "they're fine, you just have to adjust them properly" or "we don't have a problem". For many riders "Adjusting Properly" turned out to be buying an after market block of plastic to space the mirrors out creating a little industry for mirror extenders.   http://f800riders.org/forum/showthread.php?p=190243#post190243It was hard to believe a bike could be produced with an obvious problem. It looks like the 2009 F800 is finally the F800 that should have been released as opposed to the beta version that they first released.I consider the F800 a stunner of a bike with a number of little flaws and niggles that distract. And some not so minor problems on the early bikes like mine but let's not go there. It's great to see that the 2009 bike potentially solves many of the problems.What would be great is for us with pre 2009 F800's to be able to buy the new mirrors (assuming they fit the same) at a sharp price as a goodwill gesture. I'm looking forward to seeing the 2009 F800 in the flesh. It appears BMW does listen (although it takes time). I wonder what else has been done. Hopefully the potentially fatal ABS fault is fixed. It doesn't seem to be reported in the newer bikes so it appears this may have been done as well. It would be great for BMW to acknowledge fixes. Of course I accept that this means acknowledging a fault and retro fixing and I guess this is where thigns fall down.

    Arne Rohde
    Participant
    Post count: 436

    I've heard that BMW have finally found a solution to the problem of only having a single usable key supplied with each bike. In future they are going to supply two keys. A pure stroke of genius. Who would have thought it possible to deliver a bike with two metal keys instead of one metal key and one unusable plastic key? Next they will be discovering that it's actually possible to supply a usable toolkit with each new bike!

    Russell Taylor
    Participant
    Post count: 232

    I had an ST, the mirrors just p****d me off so much on an expensive bike I'm now on an older 1150GS. The views on the GS are comparable to what Hitler had from the Eagles nest i.e. awesome.A mates 660 Yamaha Tenere has mirrors as big as a wide-screen TV. If Yamaha can get it right, why can't BMW?I'd suggest that the tosser who designed the ST was more concerned with form than function.Rant concludes.

    Anonymous
    Guest
    Post count: 2134

    I've heard that BMW have finally found a solution to the problem of only having a single usable key supplied with each bike. In future they are going to supply two keys. A pure stroke of genius. Who would have thought it possible to deliver a bike with two metal keys instead of one metal key and one unusable plastic key? Next they will be discovering that it's actually possible to supply a usable toolkit with each new bike!

    DON'T GET TO CARRIED AWAY. I MEAN BMW MAY EVEN SEE THE LIGHT AND SUPPLY A TYRE REPAIR KIT. :mrgreen: BMW MAY EVEN SUPPLY 36 MONTH WARRANTY THE SAME AS NORTH AMERICA. 🙄

    Anonymous
    Inactive
    Post count: 286

    Or they may supply roadside assist as they do in many other countries. Or sponsor events. I would so love to see a BMW adventure ride.There is a lot they do though, I'm sure.Daffy, since you've had the F800, I like the water level indicator that can't be read. The posted technique is shine a light up from below the fairing while parked in a dark garage to see the water level. Apparently the liquid glows in the dark.Another favourite is, topping up the water.To top up the water;- remove the right hand mirror,- remove the right hand lower fairing- remove the right hand upper fairing- remove screws from half of the top cover.I've often thought as a comical skit you could film coming into a gas station and checking the water then having to top it up.Or me, on the side of the road with the bike half stripped down and a biker stops seeing the bike being disassembled..."so you've got bike problems do you need a hand? What's wrong?"me"oh, nothings' wrong I'm just topping up the water"him... puzzled look.In real life I've thought if I ever have that problem I'd pull the fairing to pieces and just pile it up on the back of the bike.I can't imagine a leak while out and having to top up the water several times on a ride till I can get it looked at. That would add hours to the ride.I have had two instances of water leaks and both happened just as I arrived home. Experience were just down the road within a few km's at Newmarket and all I missed out on was a ride. So I've been through the filling the water routine at home once. You just have to laugh as you do it because it's just so unbelievable.Can you imagine a pit stop while racing track side and finding you need to add some water.Now the things I do like;- the belt drive- the swingarm. Whoever designed that should be let loose on the bike, fairing and mirrors.- the ssseeeeaaattttt mmmmm.- the ergonomics- the indicators- the digital fuel gauge idea (it tends to read huge miles to go, then all of a sudden drops but it's a nice thought)- the brakes. Wow! (excluding the potentially fatal ABS which is an utter disaster, the designer of which, should be taken out side and given a good flogging (and more than once)).The short comings just seem so obvious and you would have expected them to be covered in design 101. Clearly the checking procedure to see that the obvious are right needs some work.Hopefully the newer models will just continue to get better and better.

    Anonymous
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    Post count: 2134

    Don't have to worry about changing the water on the R1100 – but charging or changing the battery? Carefully designed to keep the franchise workshops solvent, that job.

    Dave Ross
    Moderator
    Post count: 2310

    Most bikes will have a service item or two that's a complete pita. On the 1150 it's the clutch. You've got to split the bike to get to it. Luckily it last for ages, unless you like to slip the clutch.The F650 also has a lot of panels that need to be removed, but it's not hard, just takes a little time. You'd think though, that they would supply tools that allow you to take the wheels off, or even just undo the screw to the air filter. Another feature on some of these bikes seems to be the that the battery overflow pipe is squashed between the battery and the air intake, if that's the case, bad things happen.

    Russell Taylor
    Participant
    Post count: 232

    Yeah, ha ha ha, the water level. When I had it I did exactly what you suggested i.e. dismantled the right hand fairing etc, just to check the water level. Form over function. Maybe it was designed by an Italian.Loved the belt drive. Loved the fuel economy. Loved the way it performs. It was a cool bike, despite it's design faults.Problem was, it's just a little too clinical. It lacked personality. It was a great bike, but it wasn't one you'd fall in love with. I felt it was like kissing your sister, it was physically the same, you just knew it wasn't right.P.S. I've never kissed my sister.

    Russell Taylor
    Participant
    Post count: 232

    I queried the tool box. I thought mine had been lost, but apparently the factory doesn't supply one.I was told it is due to some American who hurt himself while misusing a BMW tool to do something, and then sued the company. It's easier to mistreat everybody (take away a tool kit) than to treat the idiot right.

    Anonymous
    Inactive
    Post count: 286

    Actually I thought the F800 was a bike you could easily fall in love with. And that's the problem, it has the potential to be a great bike if you over look the minor problems and the odd major one.If I didn't love it the we would have parted long ago. But at some points in a relationship you find you just can't live with the things that are wrong. And of course BMW have now acknowledged they can't fix the problem so it looks like my time is coming to an end.

    Arne Rohde
    Participant
    Post count: 436

    I was told it is due to some American who hurt himself while misusing a BMW tool to do something, and then sued the company. It's easier to mistreat everybody (take away a tool kit) than to treat the idiot right.

    I suspect, without having any evidence to base it on, that this is part of the reason why some features that many users consider to be more or less serious problems, are not fixed sooner. Admit it's a problem and you open yourself to all sorts of nutters suing you for millions of dollars. Instead, fix the problem at the next model update and sell it as a new feature rather than a problem fix.

    Arne Rohde
    Participant
    Post count: 436

    BMW MAY EVEN SUPPLY 36 MONTH WARRANTY THE SAME AS NORTH AMERICA. 🙄

    The 36-month warranty used to be limited in mileage. 30,000 miles, from memory. I don't know if this is still the case, but for North America the mileage expiry often occurred before the time expiry.I would like to see BMW introduce an extended warranty, at a nominal cost to the buyer. If I intended to keep the bike for 5 years I would be happy to pay for a 3-year extension of the factory warranty. Provided it's not too expensive. You can buy extended warranties on almost all electrical and electronic goods, as well as cars. So why not, by the manufacturers, on motorbikes?

    Anonymous
    Inactive
    Post count: 286

    I thought you could get extended warranties on cars and bikes just not BMW here unless you use a third party insurer for the extended warranty.BMW provide extended warranties in the UK as I understand it from the F800 forum.I have a friend that does over 100,000km's per year in his work vehicle. He's at around 340,000 km's and still has a few months left on his vehicle warranty. He always gets the extended or third party warranty and on his current vehicle they've paid out more than the retail price of the vehicle in repairs. In his world he'd never be without the warranty. He then offloads his vehicle and gets a new vehicle with the extended warranty. He's more interested in the warranty than the vehicle.As for fix's and owning up. In my experience BMW tend to say how wonderful the bike is until they have a fix then the guys tell you had bad the problem was and how necessary the fix was. it seems to be a bury the head in the sand attitude which can be a little annoying when the fault is plainly obvious. In the case of the F800 they used to be jerky to ride under 3000rpm. According to the guys at the shop, nothing was wrong, it ran well and I was imagining it. Then  when the fix came out (the new pulley) all of a sudden they commented on how bad it was, how it had to be done and guys were even taking the bikes for test rides and after riding they refused to buy because of the problem.It seems an incredible process to use, old and outdated. They run the risk of insulting customer intelligence and then when they change their tune after the fix arrives I wonder if they think about the customer thoughts. I recall specifically the flip in what they were saying before and after.As for the ABS fault, it's been experienced by numerous riders worldwide, one rider even traded his new F800 in for a new F800 without ABS at a loss to get out of it. We all generally agree that it is a matter of time before this design flaw injures or kills a rider. BMW are nothing short of negligent in not responding to this. The problem is, a dead rider won't take them to court. If a rider is seriously injured as a result of this fault in the US BMW are going to look pretty bad on the back of the level of complaints worldwide about the fault. BMW should be recalling the bikes and dealing to the ABS fault as a matter of urgency. Cynically it doesn't appear to effect sales as riders only discover it after sales. I am incredibly dissappointed with BMW's attitude and response to something so serious.

    Anonymous
    Guest
    Post count: 2134

    BMW car warranty and service is now 7 years if you pay a small cost when you purchase a car new.The electrcal warranty is a problem in it self. I had a laptop which was a dog called Toshiba, anyway when it came time to have it replaced under the warranty (from Harvy Norman) the warranty company advised that any money spent on repairing the old laptop will be taken off the new laptop . Well lets put it this way. I walked out of Harvy Norman with a new laptop and I never paid a cent.

    David
    Participant
    Post count: 125

    I would like to see BMW introduce an extended warranty, at a nominal cost to the buyer. If I intended to keep the bike for 5 years I would be happy to pay for a 3-year extension of the factory warranty. Provided it's not too expensive. You can buy extended warranties on almost all electrical and electronic goods, as well as cars. So why not, by the manufacturers, on motorbikes?

    Most extended warranties were provided by aftermarket insurers, the risk is assessed by quantity and I would guess there are not enough BMW bikes sold in NZ for anyone to want to take it on. After a certain period of time it becomes difficult to assess whether a fault is due to a genuine manufacturing defect or some bike thrashing plonker with a high mileage machine trying to get someone else to pay for his/her ride.

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