:(Kia ora, I was quietly pleased to pass the 10 year mark and receive a badge and certificate in the post. The major downside was that the letter, certificate and badge were just chucked into a regular A4 envelope and consigned to the mercies of NZ Post! Needless to say the certificate is pretty crumpled and I'm surprised that the badge hadn't made a hole and been lost. As well the postie had kindly folded the envelope in half to get it in the box! Come on you guys, surely you can take a bit more care than that! Regards Steve Bill