Have to agree with you about “Cath” Steve, I was in there a couple of weeks ago and just enquired if they had any Schuberth C3 helmets in stock.They didn't, but Cath phoned the distributor and arranged for me where I could see one, even though I said I was from Auckland and just wanted to look at them it was not any bother to her.Real customer service I reckon, big thumbs up from me. 😀